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Please review our Privacy Policy for how we use your data.

Data Privacy Notice


1. Introduction

We value your privacy and are committed to protecting your personal data. This Data Privacy Notice explains how we collect, use, and protect your information when you participate in our survey conducted via SurveyMonkey. By participating in this survey, you consent to the processing of your personal data as described in this notice.


2. Data Controller

The data controller responsible for your personal data is ASTELL SCIENTIFIC LIMITED, 19-21 Powerscroft Road, Sidcup, Kent, DA14 5DT. If you have any questions regarding this privacy notice or our data protection practices, please contact us at sales@astell.com or +44 (0)20 8309 2031.


3. What Information We Collect

•    Personal Data: We may collect your name, email address, IP address, and any other information you voluntarily provide in the survey.

•    Survey Responses: Your answers to the survey questions.

•    Technical Data: Information about your device, browser type, and how you interact with the survey (e.g., time spent on the survey).


4. How We Use Your Information

We use the information collected to:

•    Analyze survey responses to improve our products, services, or operations.

•    Contact you if you have given permission for follow-up questions or to notify you of any prizes if applicable.

•    Ensure compliance with applicable laws and regulations.


5. Legal Basis for Processing

Depending on your location, the legal basis for processing your personal data may vary:

•    Consent: By participating in this survey, you consent to the processing of your data for the purposes outlined above.

•    Legitimate Interests: We may process your data to further our legitimate interests in improving our services and understanding our audience, provided these interests do not override your rights.

•    Legal Obligations: We may process your data to comply with legal obligations.


6. How We Share Your Data

•    Third-Party Providers: We use SurveyMonkey as a third-party service provider to collect and process your survey responses. SurveyMonkey’s privacy practices are governed by their privacy policy, available here https://help.surveymonkey.com/en/surveymonkey/policy/privacy-rights/ .

•    Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

•    Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.


7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Survey responses may be anonymized and retained for research or statistical purposes.


8. International Data Transfers

As we are a global organization, your personal data may be transferred to and processed in countries outside of your own. Where such transfers occur, we will ensure that appropriate safeguards are in place to protect your data, in compliance with applicable laws.


9. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

•    Access: You can request access to the personal data we hold about you.

•    Correction: You can request that we correct any inaccurate or incomplete data.

•    Deletion: You can request that we delete your personal data, subject to legal restrictions.

•    Objection: You can object to the processing of your data under certain circumstances.

•    Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

•    Withdraw Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

To exercise your rights, please contact us at ASTELL SCIENTIFIC LIMITED, 19-21 Powerscroft Road, Sidcup, Kent, DA14 5DT 


10. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your data.


11. Changes to This Notice

We may update this Data Privacy Notice from time to time. We will notify you of any significant changes by posting the new notice on this page and indicating the date of the latest revision.


12. Contact Us

If you have any questions or concerns about this Data Privacy Notice or our data practices, please contact us at:


•    Email: Sales@Astell.com

•    Postal Address: ASTELL SCIENTIFIC LIMITED, 19-21 Powerscroft Road, Sidcup, Kent, DA14 5DT


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Contact Information

Call us

+44 (0)20 8309 2031

Email us

sales@astell.com

Visit our USA website - www.astellautoclaves.com (opens in new tab)

Astell Scientific

19 - 21 Powerscroft Road
Sidcup
Kent
DA14 5DT
United Kingdom

VAT No: GB 586 50 3322
Company No: 487717

Made in the UK since 1884

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